Lumina is conveniently located next to the wonderful Lindfield Village Green on Sydney’s north shore. There are a range of cafes, shops and a supermarket adjacent, and the Green offers a relaxing space to destress and get a coffee before your visit.
To access the appropriate Medicare rebate, visits require a referral letter. Please talk to your GP or paediatrician and ask for a referral letter. If you cannot access Medicare, or wish to make a private appointment without a Medicare rebate, please feel free to contact us.
Referral letters from GPs are usually valid for 12 months; referrals from specialists such as Paediatricians are usually valid for three months. You will need to request new referrals to maintain Medicare rebates.
Referral letters should be emailed to us at firstname.lastname@example.org or faxed to us at 02 9000 6621. Referrals are reviewed and we will contact you to book an appointment. We may provide options for different providers at Lumina, depending on their availability.
Visits to Psychologists under a Mental Health Care Plan are Medicare-funded for a specific number of visits. Please visit Services Australia for more information.
Depending on your cover, you may also be able to access private health insurance for psychologist or other allied health professionals. Please talk to your insurer about this.
Please ensure you are aware of the fees the Specialist charges for your visit when making your booking and are prepared to pay for your visit at the time of your appointment. Our state-of-the-art system provides appointment confirmations and reminders. Please ensure all appointments are placed in your calendar.
If you’re unable to make it to your appointment let us know as soon as possible so we can rebook you. If you cancel within 48 hours of your appointment, we may invoice you for the doctor’s fee if we’re unable to fill your appointment with another patient. No-shows will be invoiced for the missed visit. No Medicare rebates are payable for missed visit fees.
If you are running late for your appointment please call ahead to see if the doctor can still see you. We appreciate that ‘life happens’, but please also be aware that other families expect good service too.
Please bring the following along:
Make sure you’re clear on how to get to the clinic, and plan to arrive with plenty of time to spare. There are good options for a coffee and for you and your child to visit the Village Green.
Lumina is located next to the wonderful Lindfield Village Green, with 2-hour parking in the council carpark accessed at 5 Kochia Lane. Please check the parking signage carefully. Note that you need to display a ticket in the commuter parking even if you will be staying less than two hours. Lindfield Train Station is 270m from the clinic.
Lumina is at the back of the building, adjacent the carpark entry driveway. Wheeled access is via the ramps from the footpath on the corner of Tryon Road and Milray Street.
We may require protective health measures to be taken, in line with NSW or Federal Government requirements or recommendations. Wearing masks is recommended and may be required.
We will obtain your consent to hold you and your child’s personal information, and confirmation that you are prepared to pay the clinician’s fees (financial consent). If you decline or remove consent, you will not be able to attend Lumina.
Lumina uses state-of-the-art software, with your information stored in industry-standard secure and encrypted data centres in Australia. We have also completed the required steps to access your Medicare and other My Health Record information. Lumina staff and healthcare providers offering services through Lumina agree to comply with our Security and Access Policy, and complete annual refresher training on our policy.
If you have concerns about you or your child’s personal information, please talk to your healthcare provider or email email@example.com to discuss.